Shipping & Returns
Orders over $25 receive Free Standard Shipping in the continental United States. Just select "Free Shipping" when you check out.
To Our friends in the UK - Standard shipping (US Postal First Class Mail) is the least expensive option - generally it takes up to 2 weeks to arrive. US Priority Mail is Faster (4-5 days). If you do need expedited shipping then UPS Worldwide Express or Expedited service is the way to go.
Although most packages are shipped out the same/next day, we do not guarantee all shipments will ship on the same/next business day. We allow up to 3 business days to process all orders. If inventory runs out on certain product we will notify you only if you package will ship after our allotted 3 days. If you feel that your package should have arrived and it hasn't please call us at 1-800-856-0595 for your tracking number.(if applicable)
During Checkout there is a place to indicate the date by which you need the items in your hands. If you need the items your ordering for a certain date, PLEASE fill this section in. Also - please take extra care in selecting an appropriate shipping method. For example, if you order on a Saturday and need an item for Tuesday - Don't select standard shipping.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.